2. Identify places to request information Finding the relevant organisations allows you to obtain the right records.
3. Identify the relevant requests Subject access and freedom of information may both support the case.
4. Check to see if there is an outstanding request The family may have already requested the files, which may make it quicker to receive them.
5. Make Requests for Information Making a request for information places legal duties on the school or service to respond.
6. Chase a late request for information An SAR should be responded to “without undue delay” and in any event within one calendar month.
8. Raise concerns over an unsatisfactory response to SAR or FOI Raising your concerns with the data-controller is the first step in challenging their response.
9. Making a complaint to the Information Commissioner’s Office Making a complaint to the Information Commissioners Office can lead to compliance with a request for information.
