An overview of this Step-by-Step Guide.
Signed declarations allow you to request records on somebody's behalf.
Finding the relevant organisations allows you to obtain the right records.
Subject access and freedom of information may both support the case.
The family may have already requested the files, which may make it quicker to receive them.
Making a request for information places legal duties on the school or service to respond.
An SAR should be responded to “without undue delay” and in any event within one calendar month.
Reviewing the information you have received to ensure you have what you are entitled to.
Raising your concerns with the data-controller is the first step in challenging their response.
Making a complaint to the Information Commissioners Office can lead to compliance with a request for information.
Despite the Covid-19 situation we would like to reassure all those who need our help that we are still available to provide support and advice.
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